Support

Two or more players, each with their own phone and an internet connection. One person hosts the game. Everyone else joins the host's room.

The host types a name and taps Host a game. The host's screen shows a four-letter room code and a QR code. Friends open Twinstinct, type their names, and scan the QR code or type the room code and tap Join. When everyone is in, the host taps Start game.

The two partners stand back to back, each holding their phone in their right hand. Both phones show the same task. When the countdown ends, act it out the way you think your partner will. No talking, no peeking. The phones compare how you both moved and give you a sync score. Everyone else gets to watch, guess the score, and laugh.

Yes, for testing. In the lobby, open Options and add a test partner. It plays along automatically so you can see how a round works. A real game needs real people.

Twinstinct needs motion access to score your moves. When the app asks, allow access to motion. If you said no earlier, turn it back on in your phone's settings for Twinstinct, then close the app completely and open it again.

• Check the code: it is four letters, shown on the host's screen.
• Make sure the host still has Twinstinct open on the lobby screen.
• Check that both phones are online. Wi-Fi or mobile data both work.
• If it still fails, the host can tap Leave and host a new game with a fresh code.

Scores compare the shape and rhythm of both movements. A few tips make them fairer:

• Hold the phone firmly in your right hand, unless a special round says otherwise.
• Move your whole arm, not just your wrist. Bigger moves read better.
• Start when the countdown says go and keep moving until the round ends.

After each round you can tell us if a score felt too high, too low, or right. We use those answers to tune the scoring.

The announcer plays from the host's phone. Turn up the host phone's volume, check that it isn't on silent, and make sure the announcer is turned on in the lobby under Options.

Filming a replay needs camera and microphone access on the phone doing the filming. Allow access when asked, or turn it on in your phone's settings for Twinstinct. The clip is saved only on that phone.

Reopen Twinstinct on that phone. It reconnects to the same room by itself in most cases. If a round is lost, the host can replay it.

No. Only the host needs to buy. Packs the host owns can be played by everyone in the host's room.

Open the pack in the lobby and tap Restore purchases. Make sure you are signed in to the same Apple ID or Google account you used to buy it.

Install Twinstinct on the new phone, sign in to the same Apple ID or Google account, and tap Restore purchases. Your game and packs come back at no charge.

All payments go through Apple or Google, so they handle refunds. We can't see or refund your payment ourselves.

• iPhone: request a refund at reportaproblem.apple.com.
• Android: follow Google Play's refund steps at support.google.com/googleplay/answer/2479637.